Who we are
We are West Holistic Medicine, an integrative holistic medical clinic in Austin, TX.
Our website address is: https://westholisticmedicine.com.
Our clinic address is:
West Holistic Medicine904 West Avenue Suite #109
Austin, Texas 78701
Please continue reading to learn about our privacy practices and web technologies that we utilize.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your Gravatar profile picture (if available) will be visible to the public in the context of your comment.
We use the CleanTalk.org anti-spam service, your comments and/or messages are sent through the service for the purpose of reducing spam. You may read more about the service here: https://cleantalk.org/publicoffer#privacy
Our website comments and messages are intended for general purposes, do not submit comments or messages with sensitive information. If you need to send us sensitive information please call us at 512-814-0148.
Media
If you upload images to any website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
We store user input data sent through the contact forms on this website, along with meta information about the submissions, including the time stamp, the origin IP address, and the user agent (browser). This is to facilitate message reception as well as reduce spam and bot traffic.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use third-party services to monitor the use of our website and to analyze the behavior of website visitors.
Depending on your privacy settings and practices, you should be aware that these types of tools can build a data profile about your behavior online across multiple websites and devices even if you are not logged into a specific service (like Google).
If you would like to learn more about your privacy online you can start by reading this article on the FTC website:
https://consumer.ftc.gov/articles/how-protect-your-privacy-online
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our services. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt out of having made your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
Meta / Facebook Pixel
Facebook Pixel is an analytics tool that helps us measure the effectiveness of our advertising.
For information on the privacy practices of Facebook, please visit the Facebook Privacy Policy web page: https://www.facebook.com/privacy/policy/
Who we share your data with
We don’t directly share nor sell your data with other companies but we do use the various services outlined above (like Google and Facebook / Meta) for performance and tracking data. These companies have their own privacy policies, and you may read them at the links above.
For patient data, we use a HIPAA compliant patient electronic health record system (patient portal) for storing and transmitting data in a secure way. Please read more about our patient portal’s privacy policy @ https://cer.bo/privacy-policy/
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments and messages may be checked through an automated spam detection service.
Children’s Privacy
Our website does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information, we may require your parents consent before we collect and use that information.
Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party site or services.
Contact us
If you have any questions about the Privacy Policy, you can contact us by visiting this page on our website: https://westholisticmedicine.com/contact/
In addition to this policy, please review our website terms and conditions.